fa990 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the fa990 platform and all its services. By registering on fa990 or using its services, you are legally bound by these Terms.

fa990 is a secure and reliable online gaming platform operated specifically for Bangladeshi players. fa990 ensures the safety of all users by following SSL encryption and fair play policies.

• These Terms are available in both English and Bengali; in the event of any interpretive dispute, the Bengali version will take precedence.
• fa990 may amend these Terms at any time without prior notice.
• The current Terms are effective from the date they were last published.
• If you do not understand any part of the Terms, please contact the support team.

To open an account on fa990, users must meet the following conditions:

• You must be 21 years of age or older. Use of the fa990 platform by persons under the age of 21 is strictly prohibited.
• Each person may open only one account. If multiple accounts are found, all accounts will be immediately suspended.
• All information provided at the time of registration must be accurate, complete, and up to date.
• It is your responsibility to keep your account password and login details confidential.
• Allowing a third party to use or transferring your account is prohibited.

Identity Verification (KYC)

fa990 may request identity verification documents at any time if deemed necessary. Withdrawals may be temporarily suspended until the verification process is complete. If the required documents are not provided in time, the account may be restricted.

All financial transactions on fa990 are processed in a secure and timely manner. The following rules apply to all members:

Deposit Rules

• Funds deposited must come from your own registered payment method.
• Deposits made in a third party's name are not accepted; in such cases fa990 reserves the right to suspend the account.
• If a transaction fails due to a technical error, please contact support.

Withdrawal Rules

• Account identity verification must be completed before submitting a withdrawal request.
• Winnings from bonuses must meet the wagering requirements before withdrawal.
• fa990 reserves the right to suspend the withdrawal process in the case of suspicious transactions.
• The registered withdrawal method must match the original deposit method.

fa990 offers various types of bonuses and promotional offers. All bonuses are provided under the following terms:

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The following conditions apply to receive this bonus:

• To withdraw the bonus amount and any winnings earned from the bonus, wagering of 10 times the total amount must be completed.
• The welcome bonus applies only once per account.
• If wagering is not completed within the specified time after receiving the bonus, the bonus will be cancelled.
• Any attempt to claim the bonus through multiple accounts will result in immediate suspension of all accounts.

VIP Cashback Program

fa990's VIP program has four tiers. Players at each tier receive weekly cashback:

• Bronze tier — up to 0.3% cashback per week.
• Silver tier — up to 0.6% cashback per week.
• Gold tier — up to 0.9% cashback per week.
• Platinum tier — up to 1.2% cashback per week.

It is possible to advance to a higher VIP tier through regular active participation. VIP cashback is credited to accounts every Monday according to Bangladesh Standard Time (BST).

General Bonus Terms

• fa990 reserves the right to modify or cancel any promotional offer at any time.
• Misuse of bonus benefits, or any attempt to claim bonuses through multiple accounts, may result in account suspension and forfeiture of deposited funds.
• Bonuses are non-transferable and cannot be converted to cash until the wagering requirements are met.

All games on fa990 are operated in accordance with fair play policies. All members must follow the gaming rules below:

• Using any software, bots, or automated tools to play games or place bets is strictly prohibited.
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage is strictly prohibited.
• Colluding with other players to manipulate games is prohibited.
• If a technical error occurs in any game, the relevant round or bet will be considered void and the wagered amount will be refunded.
• Any objection regarding a game result must be reported to support within 48 hours.

Sports Betting

The following policies apply to betting on cricket, football, and other sports:

• fa990 reserves the right to change betting odds and market limits.
• If a match or event is cancelled, the bet will be considered void and the wagered amount will be refunded.
• Bets placed through account hacking or unauthorized access will not be considered valid.

The following activities are strictly prohibited on the fa990 platform. If such activities are found, fa990 reserves the right to suspend the account and forfeit all balances:

• Registering an account with false or misleading information.
• Using funds from illegal sources on the platform (money laundering).
• Opening or operating multiple accounts.
• Circumventing bonus or promotion terms to gain an unfair advantage.
• Threatening, harassing, or behaving inappropriately toward other members or fa990 staff.
• Attempting unauthorized access to the platform's systems or network.

Account Closure and Suspension Process

If you wish to close your account yourself, please contact the support team. fa990 may also suspend an account in the event of a rule violation. Any verifiable balance will be returned before account suspension, unless the balance was obtained through prohibited activities.

fa990 places the highest importance on protecting users' personal information. In accordance with our privacy policy:

• Your personal information is collected and stored solely for the purpose of providing services.
• All data is kept secure using SSL encryption technology.
• Personal information is not sold to third parties.
• In cases of legal obligation, information may be provided in accordance with the requirements of the relevant authorities.

For more details, please visit our Privacy Policy page.

fa990 gives the highest priority to responsible gaming. This platform is operated for persons aged 21 and above only.

• Members can set their own deposit limits through support.
• Contact support for a temporary break or self-exclusion.
• If gaming problems arise, seeking professional help is recommended.
• To protect minors, parents and guardians are advised to use parental control software.

To learn more about responsible gaming, please visit our Responsible Gaming page.

All content on the fa990 platform — logos, graphics, text, software, designs, and other elements — is either exclusively owned by fa990 or licensed to it.

• Copying, redistributing, or using any content for commercial purposes without prior written permission from fa990 is prohibited.
• Viewing and reading content in limited quantities for personal, non-commercial use is permitted.
• The names and brands of game providers are the property of their respective owners.

fa990 always strives to provide uninterrupted service; however, fa990's liability is limited in the following circumstances:

• fa990 will not be held responsible if a game is interrupted mid-session due to internet disconnection or technical issues.
• fa990 is not liable for issues caused by the user's device or software.
• fa990 will be exempt from liability if services are disrupted due to force majeure events (natural disasters, war, state intervention).
• fa990 is not liable for issues caused by third-party payment providers.

Any dispute between fa990 and a user will first be addressed through friendly discussion.

• Any complaint must first be reported to the support team. The support team will provide an initial response within 72 hours.
• If you are not satisfied with the support team's resolution, a formal dispute resolution request may be submitted.
• fa990's decision in dispute resolution will be considered final, unless a different outcome is established in court.

If you have any questions or complaints regarding these terms and conditions, please contact us. fa990's support team provides service in Bengali around the clock (24/7).